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Hilton Garden Inn New York/Manhattan-Chelsea, New York City

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From109US$ /night
Check-in
27Mar2025Select date
Check-out
28Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

121 West 28Th Street, New York City, New York, United States of America, 10001-6102

The Hilton Garden Inn New York/Manhattan-Chelsea is situated in the chic Flower District of Chelsea, providing a unique blend of convenience and local charm. Its location allows easy access to major attractions like Times Square and the Empire State Building. The hotel offers amenities geared toward both leisure and business travelers, ensuring a comfortable stay. Guests benefit from a variety of complimentary services that enhance their experience.

Location

The Hilton Garden Inn is conveniently located within walking distance of attractions such as Madison Square Garden, the Flatiron Building, and the New York Public Library. Public transportation options are easily accessible, with the 34th Street - Herald Square subway station just 0.5 miles away. The hotel's location ensures guests are surrounded by a vibrant neighborhood filled with dining options and cultural experiences.

Rooms

Each spacious room at the Hilton Garden Inn features premium bedding and comfortable workspaces. Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs, microwaves, and refrigerators. The hotel's accommodations are designed to cater to both relaxation and productivity. Many rooms also offer city views, adding to the overall experience.

Eat & Drink

The on-site Garden Grille and Bar serves a cooked-to-order breakfast with favorites like pancakes, French toast, and omelets. There is also a 24-hour Pavilion Pantry that offers grab-and-go snacks and beverages. In addition to breakfast, the bar provides a casual space for guests to unwind with handcrafted cocktails and a selection of dinner options made from locally sourced ingredients.

Leisure & Business

The hotel features a 24-hour business center equipped with modern technology, catering to business travelers. Guests can also access a fitness center for their workout routines. Additional amenities included in the hotel are free property-wide Wi-Fi, a conference room, and a lobby area designed for socializing and relaxation. Travel flexibility is enhanced with options like late check-out when available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
4 persons
26 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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King Room Mobility accessible
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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King Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
New York City 2.4 mi
Airports
LaGuardia (LGA) 9.2 mi
Teterboro (TEB) 12.2 mi
Train
33rd St1400 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Housekeeping
  • Car rental
  • Welcome drink

Dining

  • Restaurant
  • Snack bar

Business

  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

121 West 28Th Street, New York City, New York, United States of America, 10001-6102
Map view
street view
121 West 28Th Street, New York City, New York, United States of America, 10001-6102
Nearby
Stadiums
Madison Square Garden
2000 ft
Museums
Museum of Sex
1600 ft
Museums
The Museum at FIT
700 ft
Restaurants
Ajisen Ramen
200 ft
136 W 28th St
Casa Barilla
1600 ft
108 W 32nd St Between 6th and 7th Avenue
Waldy's Wood Fired Pizza & Penne
500 ft
800 Sixth Avenue
Hanamizuki Cafe
1200 ft
143 W 29th St
American Gourmet Food
700 ft
831 Avenue of the Americas
Dunkin' Donuts
500 ft
818 Avenue of the Americas
Sunsweet Fresh Market
700 ft
838 Avenue of the Americas
B & D Halal Restaurant
1000 ft
163 W 29th St
Matto Espresso
1000 ft
188 7th Ave Corner with West 21st street
Koffeecake Corner
900 ft
775 Avenue of the Americas At 26th St.

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Modern Rooms
Great Location
Lackluster Service
Limited Warmth
7.8/10
Very good
Rooms
8.3
Location
8.9
Service
8.2
Dining
7.0
Guest reviews
7.8/10
based on 21 reviews
7.6
7.6/10based on 3901 reviews
Lily
United Kingdom, May  2024
8.6/10

The hotel rooms were very clean and fresh, offering all necessary accommodations, including a microwave and small fridge. The service was pleasant and always helpful. The location was superb, within walking distance of major attractions and transportation hubs. The dining experience was pleasant. Overall, a great value for the money.

Rooms
9.0
The rooms were very clean and up-to-date, spacious, and equipped with a microwave and small fridge.
Service
8.0
The service was very nice and helpful, with staff being always pleasant and accommodating.
Location
10.0
The location was great, just a short walk to Madison Square Gardens, subway stations, and key tourist spots like the Empire State Building and Time Square.
Dining
7.0
The dining experience was very pleasant, ideal for those looking to enjoy a hassle-free breakfast.
Facilities
The facilities were satisfactory, offering decent amenities for a comfortable stay.
Ian
United Kingdom, April  2024
8.2/10

The hotel is in the center of Midtown with modern, spacious rooms offering a great location to explore all parts of New York City. While the dining experience was fresh, the service lacked the expected warmth and friendliness. The facilities were well-planned and accommodating, making for a comfortable stay.

Rooms
9.0
The rooms were nice and clean, adding extra comfort to the spacious and well-planned layout.
Service
7.0
The service was efficient, although lacking in friendliness at times.
Location
9.0
The location is excellent, a short walk to Penn Station and the subway hub at 34th St, ideal for exploring the city.
Dining
8.0
The dining options were good, above average for the price, offering various salads to enjoy.
Facilities
8.0
The hotel facilities were well-equipped and modern, enhancing the overall stay experience.
Modern Rooms
Lackluster Service
George
United States of America, April  2024
7.6/10

The hotel is in an excellent location, allowing easy access to various attractions in NYC. The rooms were decently sized and clean, though waiting for cleaning was a slight inconvenience. The service was outstanding, making me feel truly valued. The dining options were a bit overpriced for the quality offered. Overall, a hotel worth considering for a stay in the bustling city.

Rooms
7.0
The room was spacious for a couple and had a nice desk space, though it was on the smallish side and cleaning was delayed, leading to some waiting time in the lobby.
Service
9.0
The service was over-the-top wonderful, making me feel like a VIP. Car hire and housekeeping were top-notch.
Location
8.0
The hotel is conveniently located, with easy access to various NYC attractions on foot, including the Chelsea Market area and popular landmarks like Central Park and Brooklyn Bridge.
Dining
6.0
The dining experience was a bit pricey for the quality offered, with some mediocre options at relatively high prices.
Facilities
8.0
The facilities were well-maintained and provided a comfortable stay.
Dennis
United Kingdom, April  2024
7.0/10

I had a pleasant stay at the hotel. The rooms were very comfortable, and the location is really nice, just a few blocks away from Times Square and close to various subway stations. However, the rooms were a bit small, and they could have been cleaner.

Rooms
8.0
The rooms were comfortable and clean, but could have been cleaner.
Service
6.0
The service was not as pleasant and warm. The automatic doors were a bit rough at the start, and the elevators were frequently blocked for maintenance work.
Location
9.0
The location is perfect for exploring all parts of New York City, very close to multiple subway stations, Penn Station, and 34th Street for shopping.
Dining
5.0
The dining experience was minimal and overpriced, with some services suddenly unavailable without notice.
Facilities
7.0
Eric
United States of America, March  2024
8.0/10

The hotel is conveniently located with easy access to transportation and shopping areas. The rooms are well-equipped with essential amenities, eliminating the need to request additional items. However, the proximity to vending and ice machines might lead to some noise disturbances. The service is friendly and accommodating, although communication issues were observed at times.

Rooms
8.0
The rooms are conveniently equipped with a fridge, coffee maker, and microwave, ensuring a comfortable stay.
Service
7.0
The service is friendly and accommodating; however, there were occasional communication challenges.
Location
9.0
The hotel's location is ideal, near key transport links and shopping areas, offering a quiet retreat within a vibrant neighborhood.
Dining
8.0
The dining options are good, with above-average quality for the prices charged.
Facilities
8.0
The hotel facilities are well-maintained and meet the essential needs of guests.
James
United Kingdom, February  2024
8.2/10

The hotel is in a convenient location at the heart of Manhattan, offering a great spot for a peaceful night's sleep. The rooms are spacious and comfortable, equipped with essential amenities like a fridge, coffee maker, and microwave. The service is exceptional, with friendly staff always ready to assist, although there were a few unfriendly faces among them. The dining experience was satisfactory with good food options if complimentary but slightly overpriced otherwise. The hotel's facilities are well-maintained, providing a pleasant stay overall.

Rooms
8.0
The rooms were just what we expected, spacious with 2 double beds and very comfortable. Having a microwave and a fridge is a real plus for storing extra food as a tourist.
Service
9.0
The staff was very friendly and attentive, making sure all our needs were met promptly.
Location
9.0
The hotel's central location in a safe and busy neighborhood of Manhattan is ideal for easy access to Penn Station and the subway, providing a great base for exploring the city.
Dining
7.0
The dining options were good, especially if complimentary; however, the prices were a bit steep if not included.
Facilities
8.0
The facilities were well-maintained and satisfactory for a comfortable stay.
James
United Kingdom, January  2024
8.6/10

I couldn't have asked for a better stay! The rooms were spacious with 2 double beds, equipped with a mini fridge, TV, refrigerator, microwave, and a coffee machine. The service was top-notch, with extremely polite and supportive staff always greeting me with a smile. The location was ideal, close to major attractions like the Empire State Building and Time Square yet quiet for a peaceful night's sleep. The dining was good, though a bit overpriced. Overall, a fantastic experience worth the value!

Rooms
9.0
The rooms had everything we needed - spacious, with great amenities like a mini fridge, TV, refrigerator, microwave, and a coffee machine.
Service
9.0
The staff was wonderful, always putting a smile on my face with their friendly and supportive attitude.
Location
10.0
The prime location near major attractions made exploring the city a breeze while still providing a peaceful environment for a good night's rest.
Dining
7.0
The dining experience was satisfactory, although a bit on the pricey side. The food was good, but the prices were a tad high for what was offered.
Facilities
8.0
The hotel facilities were great and well-maintained, adding to the overall positive experience of the stay.
Bryan
United Kingdom, January  2024
7.0/10

I had a mixed experience at this hotel. The rooms were accommodating for the price range, but they were noisy in the early morning due to the flower shop set up outside. The service was efficient, but some staff members were not friendly. The location was perfect, close to major points of interest, but the area felt a bit gritty. The dining was average, and the hotel lacked some attention to detail in cleaning. Despite these drawbacks, the hotel offers good value for the price.

Rooms
7.0
The double room we stayed in was accommodating for the price range, but it was noisy in the mornings due to the outside flower shop setup. The cleanliness of the room could use improvement.
Service
6.0
While some staff members were efficient and attentive, others were not friendly. There was an incident of noise and unprofessional behavior among staff that disrupted the atmosphere.
Location
8.0
The hotel's location was perfect, close to major points of interest, and within walking distance of various eateries and transportation hubs. However, the surrounding area felt a bit gritty.
Dining
7.0
The dining experience was average, with friendly staff but not exceptional compared to other hotels. The price for the buffet was typical for a hotel in New York.
Facilities
7.0
The hotel's facilities were fine, but they need a closer look in terms of cleanliness and maintenance.
Walter
United Kingdom, January  2024
8.2/10

The hotel offers a comfortable stay in a great location close to major attractions. The rooms are clean and cozy, providing a quiet retreat after a day of exploring. The service is exceptional, with helpful and hospitable staff. However, the dining options may be a bit pricey. Overall, a good value for a stay in NYC.

Rooms
8.0
The rooms are very clean, cozy, and comfortable, with ideal temperature and a beyond clean bathroom.
Service
9.0
The service was exceptional, with extremely helpful staff and remarkable hospitality.
Location
9.0
The hotel is perfectly located a few blocks away from Times Square and near different subway stations, making it convenient for exploring the city.
Dining
7.0
The dining experience was on the pricey side, but the 'real' dishes added to the overall appeal.
Facilities
8.0
The facilities provided everything needed for a comfortable stay.
clean
pricey dining
Thomas
United Kingdom, December  2023
8.4/10

The hotel has excellent rooms that are larger than most in New York but may be overly expensive for a family of four. The service is top-notch, especially the helpful night porter. The location is perfect for exploring, close to major attractions and subway stations. The dining experience offers good value for the price, with a hot breakfast option available. Despite some small drawbacks, the hotel is a great choice for a stay in the concrete jungle of New York City.

Rooms
8.0
The rooms are small but clean with a comfortable bed.
Service
9.0
The service was really great, with friendly and helpful staff.
Location
9.0
The location is perfect for sightseeing and exploring, with easy access to major attractions and subway stations.
Dining
8.0
The dining experience is great, with a hot breakfast and additional food options available.
Facilities
8.0
The hotel offers convenient facilities for a comfortable stay.
Margaret
United Kingdom, December  2023
8.2/10

My stay at the hotel was excellent overall. The rooms were clean, comfortable, and had a good view of the skyline. The service was exceptional, especially from Sam, who went above and beyond to assist us. The location was great for exploring downtown and popular attractions. The dining experience was pleasant, though there's room for improvement. The facilities were well-maintained and added to the comfort of my stay.

Rooms
9.0
The rooms were serviced to a high standard every day, clean, and comfortable, with a good view of the skyline.
Service
9.0
The staff, especially Sam, provided exceptional customer service and helpful recommendations. They were very friendly and accommodating.
Location
8.0
The hotel's location was great, especially for exploring downtown and key attractions like the Empire State Building and Times Square. It was very close to Penn Station and the Underground for convenient travel.
Dining
7.0
The dining experience was pleasant, though it could have been better considering the hotel room price.
Facilities
8.0
The facilities were on par with expectations and helped enhance my stay.
Julian
United Kingdom, December  2023
8.0/10

I was pleasantly surprised by the spacious rooms that offered great value, complete with a Keurig coffee maker. However, the noise from the a/c and lack of sound insulation were drawbacks. Overall, it met my expectations for a Hilton brand hotel.

Rooms
8.0
The room was plenty big, and I loved having a Kurig coffee maker available. The bathroom was spacious too.
Service
9.0
The staff at this hotel are absolute rock stars - so friendly and helpful! The check-in process was exceptionally smooth, and the afternoon staff even helped me change rooms.
Location
9.0
The hotel's location is so convenient, close to multiple subway lines, making it easy to explore the city. Being near three subway stations was a bonus!
Dining
6.0
Facilities
8.0
The availability of a microwave, fridge, and coffee machine in the room was a great addition. The hotel was clean and well-maintained.
Ian
United Kingdom, November  2023
8.0/10

My stay at the hotel was quite pleasant overall. The rooms were plenty large enough for the 3 of us, equipped with a refrigerator, coffee maker, and microwave. While they weren't very large, they were comfortable compared to other hotels in New York for the same cost. The service provided by the staff was very pleasant and always helpful, with little touches like asking us if we slept together in the same room, maintaining a friendly demeanor even by a housekeeper. The location was very nice, especially with the assistance on parking and being an excellent spot for exploring Manhattan with attractions like Madison Square Garden, Pennsylvania Station, and Time Square within a short walking distance. The dining experience had its ups and downs, offering breakfast options like eggs, pancakes, waffles, or French toast, but charging $10.00 for a grab N go bag seemed a bit steep. Unfortunately, Wi-Fi wasn't included and had to be paid for separately.

Rooms
8.0
The rooms were plenty large enough for the 3 of us, with a refrigerator, coffee maker, and microwave. They were not very large.
Service
9.0
The service was very pleasant and the staff was always helpful. They went out of their way to ensure a comfortable stay.
Location
9.0
The location was very nice, with easy access to Penn Station and the subway hub at 34th St A great starting point for exploring Manhattan.
Dining
7.0
The dining options were good with a variety of choices like eggs, pancakes, waffles, or French toast, but the additional charge for grab N go bag was a bit of a downside.
Facilities
7.0
The hotel offered decent facilities to meet basic needs during the stay, but nothing extraordinary was provided.
Angela
United Kingdom, November  2023
8.6/10

The hotel is conveniently located with easy access to the subway and is just one minute away, making it a great spot for sightseeing. The rooms are equipped with a fridge and microwave, though a bit small for the value. The service is exceptional with attentive staff who clean the rooms daily, setting it apart from other hotels. The nearby dining options are delicious, and the facilities are modern and convenient.

Rooms
8.0
The rooms were just the right size and had good facilities with a fridge and microwave.
Service
9.0
The service was very attentive, and the staff promised to contact me regarding a forgotten object and cleaned the room daily.
Location
9.0
The location is amazing, being only one minute from the Subway with courteous staff and close to many sightseeing places.
Dining
8.0
The hotel restaurant served delicious meals including eggs, pancakes, waffles, or French toast.
Facilities
The facilities are excellent with a microwave, mini fridge, and coffee pod machine.
John
United States of America, November  2023
8.6/10

My stay at this hotel was simply perfect! The rooms were very comfortable, and we got everything we asked for. The service, while extremely accommodating even after checking out, could have been more welcoming as some staff barely made eye contact and never said 'hello,' which is Hospitality 101. The location was incredibly convenient to just about everything, within walking distance to all the main attractions. The dining experience was a bit on the expensive side, with breakfast costing $19 per person, which was not comparable to other options in the area.

Rooms
10.0
The rooms were PERFECT, comfortable, and had everything we needed.
Service
8.0
The staff members are all very friendly and helpful, but some improvement in interpersonal skills like greeting guests would enhance the experience.
Location
9.0
The location is the best, within walking distance to all the main attractions and away from the busyness of Broadway. It's nice to come back to after a long day of sightseeing.
Dining
7.0
The dining experience offered homemade local products but was on the pricier side, not aligning with the value we expected.
Facilities
9.0
The facilities, including car hire and housekeeping, were convenient and met our needs.
clean
expensive dining
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Rooms and Guests2 Guests, 1 Room